Privacy Policy

Faith2Felicity's Crystal Cafe is committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines what data we collect, how we use it, and your rights concerning your information.

1. Information We Collect

We may collect the following types of information when you visit our site or make a purchase:

  • Personal Information: This includes your name, email address, shipping and billing address, payment information, and phone number.
  • Non-Personal Information: We may collect non-identifiable information about how you interact with our site, such as your IP address, browser type, pages viewed, and time spent on each page.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To process and deliver your orders and send you order-related updates.
  • Customer Support: To respond to your inquiries, requests, or feedback.
  • Marketing: To send you promotional emails about new products, special offers, and other information you may find useful, if you’ve opted to receive these communications.
  • Site Improvement: To analyze and improve our website and services based on how customers interact with our site.

3. Sharing Your Information

We value your privacy and do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service Providers: Trusted third-party companies that help us operate our website, fulfill orders, or provide customer service. These providers are required to keep your information confidential.
  • Legal Obligations: We may disclose information when required by law or to protect the rights, safety, and property of Faith2Felicity's Crystal Cafe, our customers, or others.

4. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to improve user experience, analyze site traffic, and personalize content. Cookies are small files stored on your device that allow us to remember your preferences and recognize you on future visits.

  • Managing Cookies: You can disable cookies through your browser settings, but doing so may affect your experience on our site.

5. Data Security

We implement a variety of security measures to protect your personal information. Your data is stored in secure networks and is only accessible by authorized personnel. All payment transactions are encrypted through secure payment gateways.

6. Your Rights

You have the following rights regarding your personal information:

  • Access & Correction: You can request to view, correct, or update your personal information.
  • Opt-Out: You may opt out of receiving promotional emails at any time by clicking the “unsubscribe” link in the email or contacting us at info@faith2felicityscrystalcafe.com.
  • Data Deletion: You may request that we delete your personal information, subject to legal or legitimate business requirements.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites. Please review their privacy policies before providing them with any personal information.

8. Changes to Our Privacy Policy

Faith2Felicity's Crystal Cafe reserves the right to update this Privacy Policy at any time. Changes will be posted on this page, and the “Last Updated” date will be revised. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

Email: info@faith2felicityscrystalcafe.com